Our Annual Maintenance Contracts (AMC) offer comprehensive and proactive IT support, ensuring that your hardware and software infrastructure is always in peak condition. With regular check-ups, updates, and repairs, we prevent problems before they arise, reducing the risk of system failures and costly downtimes.

What’s Included in AMC:

Preventive Maintenance:

• Regular inspection of all hardware components (desktops, servers, networking equipment, etc.).
• Software updates, patches, and security enhancements.
• Checking system logs and resolving potential issues before they escalate.

Corrective Maintenance:

• Immediate diagnosis and repair of hardware and software failures.
• Component replacement or repair in case of malfunction.
• Backup and recovery solutions to prevent data loss.

System Optimization:

• Performance tuning of systems for better speed and efficiency.
• Removal of unnecessary files and registry entries to improve processing speeds.
• Hardware cleaning and fan maintenance to prevent overheating.

Security Management:

• Monitoring for potential threats and breaches.
• Updating firewall settings and antivirus software.
• Regular vulnerability assessment and patching.

Backup & Recovery:

• Regular data backups to secure servers or cloud-based storage.
• Rapid data recovery in case of hardware failure or data corruption.
• Disaster recovery planning and implementation.

Key Benefits:

• 24/7 Monitoring: Continuous monitoring to detect issues early.
• Reduced Downtime: Quick resolution of hardware and software issues.
• Cost Savings: Avoid unexpected repair costs with a fixed annual plan.
• Improved System Performance: Regular maintenance ensures faster and more reliable performance.
• Priority Support: Fast response times for contract customers.

Types of AMC:

• Comprehensive AMC: Covers both labor and parts replacement.
• Non-Comprehensive AMC: Covers only labor; parts are charged separately.
• Customized AMC: Tailored to your specific business needs and infrastructure.

Applications:

• Corporate Offices
• Educational Institutions
• Manufacturing Units
• Healthcare Facilities
• Retail Chains